Return & Exchange Policy

We want you to love what you ordered. Please read our return and exchange policy carefully before placing your order.

All sales are final. We do not accept returns or offer refunds on any product, for any reason, once an order has been delivered.

If something isn't right with your order, we're happy to help with an exchange, subject to the conditions below.

• Exchanges must be requested within 3 days of delivery.
• The item must be unused, unworn, and in its original condition with all tags and packaging intact.
• The item can only be exchanged for another product of matching or higher price. If the item you choose costs more, you will need to pay the difference before the exchange is processed. We do not refund the difference if you choose a lower-priced item — exchanges must be for equal or greater value.
• Exchanges are subject to stock availability. If the item you want is out of stock, we'll offer you the closest available alternative of matching or higher value.
• Products marked as final sale, clearance, or made-to-order are not eligible for exchange.

Contact us on WhatsApp or by phone with your order number and photos of the item. Our team will guide you through the next steps, including any return shipping instructions.

If you received a damaged, defective, or incorrect item, contact us within 3 days of delivery with photos of the product and packaging. We will arrange a free exchange for the correct or a replacement item.

Shipping costs for exchanges (both ways) are the customer's responsibility, except in cases of damaged, defective, or incorrect items sent by us.